full document

1. Introduction
inMotion Robotic ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, disclosure, processing, and protection of the information we gather from you when you use our products, services, and website.
By accessing our services, providing your personal information to us, or using our products, you acknowledge that you have read and understood the terms of this policy. We encourage you to review this policy carefully to make informed decisions regarding your information.

2. Collection and Use of Personal Information
Personal information is data that can be used to identify or contact a specific individual. We collect this information to provide, improve, and personalize our products and services for you. We only collect information that is necessary for specific, clear, and lawful purposes, as detailed below.

3. Types of Personal Data We Collect
We may collect the following categories of personal data:

• Information You Provide Directly: This includes data such as your name, phone number, email address, mailing address, and payment information (e.g., credit card number) provided when you purchase a product, create an account, or contact our support team.

• Information from Product Usage: Data generated automatically when you use our products or services, including log files, timestamps, approximate location data, device configuration, and IP address.

• Service and Communication Records: Information collected during customer interactions, including maintenance history, account balances, service requests, and complaint details.

• Offline Information: Personal information provided to our customer service or sales departments via telephone, at events, or through other offline channels.
   

4. How We Use Your Personal Data
We use the information we collect for the following purposes:

• To fulfill your requests and provide services, including processing transactions, delivering products, and communicating about your order.

• To send you important information regarding our products, services, terms, policies, and software updates.

• To provide customer support and service recommendations for your products.

• To send administrative information, product updates, security alerts, and event announcements (where you have consented to such communications).

• For our legitimate business interests, such as:

  • Data analysis, auditing, and developing new products and services.

  • Fraud monitoring and prevention.

  • Enhancing, improving, and operating our business activities.
     

5. Disclosure of Your Personal Data
inMotion Robotic values your privacy and does not sell your personally identifiable information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• With Your Consent: We will share information with third parties when we have your explicit consent to do so.

• Service Providers: We may share information with authorized partners and vendors who perform services on our behalf under strict contractual data processing agreements.

• For Legal Reasons: We may disclose information if we believe it is necessary to:

  • Comply with applicable law, regulation, legal process, or a governmental request.

  • Protect the rights, property, and safety of inMotion Robotic, our users, or the public as required or permitted by law.

  • Enforce our terms and conditions or protect our operations.

• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

• Corporate Accounts: If a product is owned by your employer or another entity, your information may be shared with the authorized owner of that product.
   

6. Your Rights and Choices
You have certain rights regarding your personal information:

• Access and Correction: You may contact us to review, update, or correct your personal information in our records.

• Marketing Communications: You can opt-out of receiving marketing communications from us by using the unsubscribe link in any marketing email or by contacting us directly.

• Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Please note that this will not affect the lawfulness of any processing conducted prior to withdrawal.

• Consequences of Refusal: Please be aware that choosing to withhold necessary information may limit our ability to provide you with certain products, services, or support.

We may monitor and record communications (e.g., emails and phone calls) for training, quality assurance, and fraud prevention purposes.

7. Children's Privacy
Our products and services are not directed at individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us so we can delete it.

8. Policy Updates
We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any change signifies your acceptance of the updated policy.

9. Regional Provisions
This policy is designed to comply with international standards. Please note that your local laws may provide you with additional rights. Nothing in this policy is intended to limit any rights you may have under the applicable laws of your country or region.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@inmotionrobotic.com